Lead Hand, Service Technician - Overhead Doors

Mississauga, Ontario, Canada | Full-time

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Sentinel Dock & Door Solutions is one of Canada’s fastest-growing providers of commercial dock and door services - built by bringing together some of the best regional experts in the industry.

What does that mean for you? You’re not just joining a company - you’re joining a growing platform with real opportunity. As we expand across the market, we’re investing heavily in our people, our training, and the future of the trade.

Pro-Door Dock Systems, part of the Sentinel group, is looking for a Lead Hand, Service Technician who takes pride in doing quality work and wants to be part of something that’s growing.

Responsibilities:

  • Lead and mentor Service Technician Apprentices, helping develop the next generation of skilled trades professionals
  • Diagnose, troubleshoot, and repair overhead doors, loading dock systems, and related equipment - keeping operations running safely and efficiently
  • Perform on-site welding and fabrication to support high-quality installations and repairs
  • Accurately complete work orders, inspection reports, and site documentation, including photos
  • Take ownership of your tools and equipment- ensuring everything is well-maintained, safe, and ready to go
  • Champion safety and customer experience on every job, delivering work you can stand behind
  • Support and collaborate with teammates on more complex installs and service calls
  • Communicate clearly with both customers and internal teams to keep projects moving and expectations aligned

What you Bring:

  • 5+ years of experience as a Lead Hand working with loading dock systems and commercial overhead doors
  • Hands-on welding experience, with the ability to support on-site repairs and custom work
  • Valid, clean driver’s license with reliable transportation to get you to and from job sites
  • Strong mechanical aptitude - you’re confident using hand tools, power tools, and troubleshooting on the fly
  • Comfortable working at heights and in fast-paced, physically active environments
  • A positive, team-first mindset with a willingness to step up, support others, and get the job done right

What's in it for you:

  • Access to the Sentinel Training Facility, designed to set our technical team up for success and provide a clear progressive career path - a first-of-its-kind in the dock and door industry. This unique approach ensures our technicians have the tools, knowledge, and support to grow and thrive
  • Competitive hourly wage: Starting at $40.00 (based on experience) plus paid overtime
  • Weekly pay - with bonus opportuntites
  • Comprehensive health coverage: medical, dental, and life insurance
  • Uniform Program